Values
Where would any of us be without any values?
Luckily, we have quite a few of them!
Human
We’re personal, accessible, warm, welcoming, down-to-earth, smiling.
At Point S, every customer relationship starts with a warm welcome. We are all about people doing business with people. The goal of all our Point S members is to keep a very close and personal relationship with each of our customers, so they will trust us with their vehicles and remain loyal to Point S. Even with our global presence, we strive to maintain our human values throughout our entire network.
Empathetic
We’re understanding, respectful, caring, uncomplicated, easy to understand.
Understanding the specific needs of our customer is the core of our business at Point S. This enables us to suggest the most appropriate solution for their particular driving behavior and vehicle and results in a stress-free experience for every single customer.
Trustworthy
We’re honest, reliable, full of integrity, accountable, responsible, credible, transparent, upfront.
At Point S, trust is the basis of each of our customer relationships. As an expert, we know our customers’ needs. Offering an appropriate, upfront and stress-free service is our highest priority. We strive to be as transparent as possible in terms of prices and services and deliver our services for an honest price.
Expert
We’re experienced, qualified, established, competent, professional, driven, hardworking, innovative.
All Point S members are established garage owners that have been in the business for a while and can rely on years of experience. Via the network, our members are regularly trained, expertise is exchanged across borders and we aim to implement the newest technologies. All this to ensure a high level of quality throughout all stores.
